We’ve been hearing a lot of discussion lately from folks looking to harness that Web 2.0 phenomenon known as “social media” to help promote their brand/business and generally gain exposure to the millions of people blogging/tweeting/yelping/facebooking/youtubing/what-have-ye. While we’re all for reaching out to clients and promoting transparent interactions between businesses and users, I often get the nagging sensation that some people are approaching social media the wrong way, and so are losing out on what it could and should be.
I, like a number of my Manning colleagues, come from a film/video background. One thing that you learn early in this medium is that pre-production holds the keys to success for a moving picture. For whatever reason, however, pre-planning for web projects can seem mysterious, pointless or as a means to pad budgets. Just like a film production, pre-production and planning are vitally important for web success. I have a stumbled across a number of succinct and well written articles about planning and preparing for web projects that I would like to share. Continue Reading →
A living (or dynamic) document is a document “which may be continually edited and updated”. Wikipedia is a fantastic example of a living document, especially when contrasted with a physical printed volume of a traditional encyclopedia. In essence, all websites are living documents because they can (should) change overtime, whether it be copy changes or the addition of fresh content. To be honest with you, as a former video producer and academic, the idea of a living document excites me. I challenge you to find a media textbook written in the last 15 years that does not include a clause like “the specifics of this book will be outdated by the time it goes to print” in the introduction. However, as a web project manager, I have come to fear the hidden repercussions of the living document.
I like that our agency has a variety of clients. Some are big, some small. They come from different industries. Each client contact has a different job description. That variety helps keep our work fresh. But it also allows us to see how smart our clients are, each in their own ways. They know their business, customers and business goals like the back of their hands. The reason they hire us is because they value what we do, and what we do falls outside of their areas of expertise. I would like to think that we do a good job of forming partnerships with our clients, to become the means to extend their brand, their presence and their business goals to exciting new markets. I hope that we help them articulate their frustrations and aspirations to find unique and successful solutions for them. I hope this is the case, because the alternative scares the hell out of me. Continue Reading →